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Troubleshooting
Find quick fixes for common issues and errors.
Why Did a Lead Score Low (or High)? Fit Score Troubleshooting
Wrong-looking fit scores almost always trace back to persona sharpness. Diagnose the exact cause in this symptom-by-symptom guide.
Why Is My Campaign Not Running?
My Account Has Been Disconnected
Learn why your LinkedIn account may disconnect from SkaleMe and how to quickly reconnect it.
How to Contact Support
Contact SkaleMe support via chat, meetings, the Help Center, or our service status page.
Common SkaleMe Setup Issues (and How to Avoid Them)
Learn how to set up your browser correctly for SkaleMe and avoid common issues.
Recovering a Restricted LinkedIn Account: Step-by-Step Guide
Learn why LinkedIn may restrict your account and how to submit a support request to get it reviewed.
Why Can't I See My Campaigns?
Two reasons a campaign may seem to be missing — and what to do next.
Why Nothing Sends: Your Sender Has No Seat (Limited vs Business)
If a campaign quietly stops sending invites or messages, the sender may be on a Limited seat. Here is how to spot it and switch it to Business.